Inventory Coordinator - SPD

At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

Reporting to the SPD Manager and within established hospital and departmental policies, the SPD Inventory Technician is responsible for providing inventory management, program management, dedicated comprehensive technical support, reporting and analytics to the Perioperative Services, Endoscopy and external areas.

1.Ensures accurate tracking system data management for all products and instruments maintained with a special emphasis on data support functions.
a.Reviews IFU’s for all instrumentation in accordance with enterprise and regulatory standards including the State Department of Health, Joint Commission and Center for Medicare Services (CMS) and escalates concerns to leadership.
b.Works collaboratively with Clinical Operations leadership to develop instrument/scope tray count sheets, enter instrumentation and trays into the tracking system, add pictures/comments, and maintain the down time count sheet system.
c.Works collaboratively to design and build custom SPM workflows to support adherence to instrument IFUs.
d.Supplies leadership with data as requested to monitor processes and adherence to standard operating procedures related to instrument and scope reprocessing.
e.Collaborates with Staff Development Team to assist with orientation and training of sterile processing employees and operating room staff related to the instrument tracking system; may be required to work after-hours and/or weekends on a limited basis for project implementation or training needs.
f.Responsible for Vendor instrument management, including the following functions:
i.Reception, inspection and system entry
ii.Instrument contents verification and documentation
iii.Return to Vendor and removal from inventory

2.Responsible for management of the department’s reusable instrument inventory:
a.Purchasing, shipping & receiving functions and tracking using an inventory tracking system.
b.Maintenance of instrument par levels for commonly purchased items.
c.Implementation and management of individual instrument marking/tracking processes.
d.Maintains instrument repair needs, including coordinating with vendors, issuing requisitions and packaging devices for shipment.

3.Performs various information systems and data responsibilities for SPD:
a.Managing and troubleshooting SPD IS hardware and software needs.
b.Managing new employee profiles and manages access for staff in the system.
c.Utilization of Smartsheet and SharePoint to maintain various departmental data files.
d.Perform data entry responsibilities in Epic, including the population and building of Implant Tray contents.

4.Support and coordination of vendor tracking system and other vendor-related activities, including distribution of temporary access badges for vendors operating within the OR.

5.Must have a basic understanding regarding standard procedures, operational workflows and regulatory compliance for all areas of sterile processing including decontamination, assembly, sterilization, case pick and endoscope reprocessing.

6.Participates in various department initiatives, meetings and projects related to data or inventory management with both internal and external colleagues.

7.Capable of performing analytics of data and preparing documents for leader review.

8.All other responsibilities as assigned.

Experience Minimum Required
• Two to three years SPD experience
• Experience using Microsoft Office programs (greater than 2 years)
• Data Entry Experience (greater than 1 year)

Experience Preferred/Desired

• Experience processing reusable instrumentation in a hospital setting (greater than 3 years)
• Customer Service Experience (greater than 3 years)
• Experience in an OR/Sterile Processing Environment (greater than 3 years)
• Experience utilizing Epic
• Experience utilizing SPM or similar inventory tracking system.
• Experience using PeopleSoft eBuy.
• Experience using IMS Ready.

Education Minimum Required
• High school diploma

Education Preferred/Desired
• Post secondary education

Special Skills Minimum Required
• Excellent Customer Service skills.
• Must be able to speak, read, write and English fluently.
• Must understand medical terminology and can interpret written instructions and complete various forms and records regarding equipment processing and preparation of equipment.
• Must have experience utilizing a computer as a daily necessity of their employment; proficiency in Microsoft Office and similar programs.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Licensure and/or Certifications Required
• CRCST within one year of successfully completing Introductory period.

Licensure and/or Certifications Preferred/Desired
• SQL Server certification