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Pharmacy Team Lead Full Time

NH-United States-Dover Apply View Saved Jobs Job ID 3157489 Date posted 06/09/2021
Pharmacy Team Lead Full Time-(3157489)


Wentworth-Douglass Hospital, a subsidiary of Massachusetts General Hospital, is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

The Pharmacy Team Leader is a highly effective clinical pharmacist who collaborates with pharmacy leaders and leads a team of pharmacists and pharmacy technicians in developing their ability to effectively deliver pharmacy services in their assigned practice area (e.g. Drug, IV, Oncology Services).  The Pharmacy Team Leader role is to provide guidance, instruction, training and leadership skills to deliver high-quality, effective pharmacy services.  The Pharmacy Team Leader provides support to their team by providing 1-on-1 observation and coaching; contributing to the growth and performance evaluation for pharmacists and technicians.  The Pharmacy Team Leader  will assist the Pharmacy Leadership Team, including hiring and training; development and review of policy and procedures; and, keeping the leadership team updated on team performance.  This position will have a staffing component based on the needs of the department.  They will have both pharmacist and technician staff that directly report to them as determined by their respective manager.

•    Clinical Judgement 
•    Uses knowledge and expertise to identify potential problems.
•    Shares responsibility for process and outcomes, providing staff performance coaching for process and quality improvement.
•    Encourages staff to provide input and make decisions to improve the work environment.
•    Oversees daily operations of practice area in collaboration with the department leadership team, staff, and interdisciplinary stakeholders.
•    Collaboration
•    Role models, teaches and/or mentors professional leadership and accountability for pharmacy's role within the health-care team.
•    Serves as an active team member, making positive contributions to patient care outcomes and department goals.
•    Works with the team to develop workflow guidelines, policies and procedures, and other necessary tools (e.g. assignment sheets, scheduling, etc.) to maximize productivity and standardize practices in the practice area.
•    Oversees compliance with regulatory requirements for the department and corrects items of concern (e.g. NH Board of Pharmacy, USP <797>, USP <800>, The Joint Commission).
•    Assists with coordination and presentation of staff meetings.
•    System Thinking
•    With guidance from the manager, recognizes, responds, and provides follow-up for issues, concerns, and suggestions on behalf of the staff.
•    In collaboration with the manager, analyzes and provides timely follow-up on identified safety concerns, near misses, critical incidents and sentinel events and provides leadership in system redesign to promote a culture of safety for patients and staff.
•    Assumes accountability for daily processes of the practice area - assumes resource role or patient assignment as needed.
•    Coordinates staffing schedule to optimize patient care and services in practice area.
•    Integrates knowledge of mission, goals, and systems into the development of staff and patient strategies and department growth.
•    Evaluates the efficiency of practice area daily operations and supports cost-effective resource utilization and financial outcomes.
•    Professional Development: Acquires and maintains current knowledge and competency in pharmacy professional practice.
•    Involves staff in projects that encourage and provide opportunities for professional development.
•    Sustains personal professional curiosity and willingness to explore new knowledge and ideas.
•    Seeks constructive feedback regarding his or her own practice
•    Participates in ongoing educational activities related to practice area and professional issues
•    Seeks/maintains specialty certification as appropriate
•    Authentic Leadership
•    Contributes to an environment that facilitates development of clinical expertise of staff by role modeling, teaching, and coaching/mentoring.
•    Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-disciplinary teamwork, within the department.
•    Responsible for personnel selection (interviews and hiring), and oversees the orientation of new employees. 
•    Responsible for personnel action (transferring, advancement, progressive discipline  Completes annual staff evaluations timely.
•    Assists with setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process.
•    Demonstrates reflective leadership and uses self-appraisal, performance appraisal, Department Director input, and peer review to assist with professional development.
•    Conducts coaching and feedback with collaboration from pharmacy leader.
•    Perform the duties of the Clinical Pharmacist.
•    Demonstrates competence in the performance and responsibilities related to providing safe and appropriate management of medications (e.g. order review, dispensing, monitoring).
•    Provides education and information on pharmaceutical care and drug therapy.
•    Directly supervises supportive personnel in medication-use processes.
•    Precept students for Advance Pharmacy Practice Experiences (APPE) and/or Introductory Pharmacy Practice Experiences (IPPE).


Experience Minimum Required
•    3 years as a clinical pharmacist in a health-system.

Experience Preferred/Desired
•    5 years health system experience as a clinical pharmacist plus leadership experience as a supervisor or committee chair.

Education Minimum Required
•    Graduate of an ACPE Accredited School of Pharmacy
•    BS in Pharmacy or PharmD

Training Preferred/Desired
•    ASHP Approved Residency or Equivalent major healthcare experience

Special Skills Minimum Required
•    Proficient in English, Excellent verbal and written communication skills

Licensure and/or Certifications Required
•    NH Pharmacist

Licensure and/or Certifications Preferred/Desired
•    Board Certification in specialty area

EEO Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
· The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Primary Location

:NH-Dover-WDH Main Hospital

Work Locations

WDH Main Hospital
789 Central Ave




:Wentworth-Douglass Hospital(WDH)


Standard Hours:40


:Day Job

Employee Status

Recruiting Department:WDH Pharmacy

Job Posting

:Jun 8, 2021


"The best thing about my job at Wentworth-Douglass is my co-workers; they are like family and I genuinely love to come to work!"

Environmental Services Staff


"I chose to come to WDH for many reasons: the location, the friendliness, and the welcoming environment I was surrounded with when I first entered. Walking into WDH you immediately feel at ease. It's like you aren't even in a hospital; it's clean, calming, and everyone is so friendly and welcoming. My department is a constant learning experience due to the need of radiology throughout the hospital. Anyone thinking of working here…DO IT! You won't regret it. If you're looking for an incredible job, full of wonderful experiences and great staff, don't hold yourself back. "

Registered Nurse


"When I began at WDH I was amazed at the technology and access to resources that are available to me which supports my day to day job function enabling me to be accurate, efficient and collect supportive data to make a difference for the future of the hospital, physicians, staff and our patients. Since being at WDH I have vastly built on my skill set as a Case Manager thanks to the expertise of the physician advisors, my manager and team of seasoned, expert Case Managers. WDH offers, encourages and supports professional growth with a strong team atmosphere. I have been encouraged to become involved in committees that promote positive change within my team. I feel I have a voice and can make a difference for the better.
My career as a Registered Nurse has become a lot clearer since joining my WDH team. I would say to anyone looking to advance his or her career, feel supported and belong to an awesome organization has a commitment to their community health; WDH is the place for you. "

Case Manager


"I chose to come to WDH because of its reputation. I had always heard such great things about the hospital and the staff. Coming here, I have found the teamwork is what I have enjoyed most; the staff have been so welcoming and have treated me like family. I love my job and the management is by far the best I have ever experienced. Anyone thinking of applying to WDH should definitely do it!"

ED Tech


"I did not know what I wanted to pursue as a career, but I knew I wanted to be in the medical field. I took a Phlebotomy course to get my foot in the door and got hired at WDH. Ten years later, I am still here and loving it every day. Not only do I love my coworkers, who have become my close friends, but I love the diversity of my job. Often times I feel people overlook what we do, but not only do we provide compassion and skill in our job to the patients, but we also get to see behind the scenes; working closely with the medical staff ensuring patients are getting accurate results. I feel rewarded at the end of everyday knowing that I have played a role in helping the patients get the proper treatment they need."



- Awards and Recognitions -

Magnet Recognized Logo

Magnet Recognition Program®

Wentworth-Douglass Hospital has achieved Magnet® recognition, the nation’s highest honor for excellence in nursing, recognizing professionalism, teamwork and superiority in patient care.

More Awards & Accreditations

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